Privacy Policy 711cu
711cu takes seriously its responsibility to protect the personal information of every member. This Privacy Policy explains in detail how we collect, process, store and protect your personal data when you use the 711cu platform.
Our Privacy Commitment
Data Protection You Can Rely On
Every aspect of data management at 711cu is designed to keep member information private and secure at all times.
SSL Layer Data Encryption
All information transmitted between your device and 711cu's servers is protected with SSL encryption technology. This ensures your personal data and financial transactions cannot be intercepted by third parties during transmission.
Secure Data Storage
Member data is stored on servers equipped with multiple layers of security. Access to personal data is restricted to authorised staff only, and every access is logged for audit purposes.
Member Identity Verification
The 711cu account verification process requires valid identification documents such as MyKad to ensure only eligible individuals can register. This also protects members from unauthorised use of their accounts.
No Sale of Data to Third Parties
711cu does not sell, rent or transfer member personal information to any third party for marketing purposes. Your data is used only for platform operations and service improvements.
International Licensing Compliance
As a platform operating under international licensing, 711cu is subject to strict privacy standards. This policy is reviewed regularly to ensure it remains aligned with current regulatory requirements.
Data Control in Members' Hands
711cu members have the right to access, correct and request deletion of their personal data at any time. We provide a straightforward and responsive channel for matters relating to data privacy.
Official Document
711cu Privacy Policy Terms
By registering or continuing to use 711cu's services, you agree that 711cu may process your personal information as described in this Privacy Policy. Please read this entire document carefully. If you do not agree with any part of this policy, you are advised not to use the 711cu platform. This policy forms part of the overall Terms and Conditions of the platform.
Definitions and Scope of This Policy
In this Privacy Policy, "711cu", "we" or "platform" refers to the entity operating the website and services under the 711cu brand through the domain 711cu.onl. "Member", "you" or "user" refers to any individual who registers an account, uses the services or browses the 711cu platform.
This policy applies to all personal information collected through the 711cu.onl website, the 711cu mobile app (if available), email communications, live chat conversations and any other channels provided by 711cu to its users.
Personal Information We Collect
711cu collects several categories of personal information from members and prospective members. The following are the types of data we may collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, address | Identity verification and KYC compliance |
| Contact Data | Mobile phone number, email address | Account communications and customer support |
| Financial Data | E-wallet information, deposit and withdrawal records | Transaction processing and fraud prevention |
| Login Data | Username, password (encrypted), login history | Account security and access verification |
| Technical Data | IP address, device type, browser, operating system | Platform security and technical analysis |
| Game Data | Game history, bets, wins and losses | Account management and responsible gambling |
711cu only collects information necessary for the stated purposes. We do not request information beyond what is required for the operation of this platform.
How We Use Your Information
Personal information collected by 711cu is used for the following purposes:
- To open and manage member accounts, including the identity verification (KYC) process in line with the international licensing requirements we comply with
- To process deposits, withdrawals and all financial transactions through supported payment methods such as Touch 'n Go eWallet, DuitNow, FPX, Boost, ShopeePay and cryptocurrency
- To carry out anti-money laundering (AML) checks and detect fraudulent activity or unauthorised access
- To provide customer support via live chat and email in Malay and English
- To send account-related notifications on security, bonuses and promotions relevant to member activity
- To monitor gameplay patterns for responsible gambling purposes, including identifying members who may need support
- To fulfil legal obligations and the requirements of regulatory bodies
- To improve platform services based on aggregated and anonymised usage analysis
⚠ 711cu does not use member personal data to make automated decisions that negatively affect members without human involvement. Any decisions relating to account limits or account closure involve a review by our team.
Sharing Information With Third Parties
711cu manages member data responsibly. Personal information is not sold or passed to third parties for marketing purposes. However, in limited circumstances, 711cu may share information with the following parties:
- Payment Processors: Required information is shared with e-wallet providers and payment services used to process member financial transactions, including Touch 'n Go eWallet, DuitNow and FPX.
- Regulatory Authorities: Where required by law or a valid directive from an authority, 711cu is obliged to disclose certain information to the relevant body.
- Technology Providers: Technical infrastructure providers such as hosting and cybersecurity services may process data in a technical capacity, subject to strict confidentiality agreements.
- Responsible Gambling Bodies: In specific cases involving member safety, relevant information may be shared with recognised responsible gambling organisations.
All third parties that receive 711cu member data are bound by confidentiality agreements and are only permitted to use that information for the specified purpose.
Cookies and Tracking Technologies
711cu uses cookies and similar tracking technologies to improve the user experience on our platform. The cookies we use include:
- Essential Cookies: Required for basic platform functions such as login session verification and account security. These cookies cannot be disabled.
- Functional Cookies: Store user preferences such as language, display settings and login information if a member selects "Remember Me".
- Analytics Cookies: Help us understand how members use the platform for overall service improvement purposes.
Members can manage or delete cookies through their browser settings. However, disabling certain cookies may affect platform functionality. Further information on cookie management is available through 711cu customer support.
Data Retention Period
711cu retains member personal information for as long as necessary to fulfil the purpose of collection, or for as long as required by law and licensing requirements. In general:
- Active account data is retained for as long as the account remains active and for a specified period after account closure
- Financial transaction records are retained in accordance with AML and financial legal requirements
- Technical logs and security data are retained for the period required for investigation and audit purposes
- Customer support correspondence is retained to allow us to provide consistent service
When data is no longer required, we will securely delete or anonymise that information.
Data Security and Protection Measures
711cu implements appropriate technical and organisational measures to protect member personal data from unauthorised access, loss, misuse or disclosure. Among the security measures we apply:
- SSL/TLS encryption for all data communications between the platform and user devices
- Password storage using one-way hashing algorithms that cannot be reversed
- Two-factor authentication (2FA) available for all member accounts
- Continuous monitoring of account activity to detect suspicious behaviour
- Regular security audits by internal and external technical teams
- Strict access control policies ensuring only authorised staff can access member data
While we take all reasonable steps to protect your data, no system is entirely free from risk. We encourage members to use strong passwords and not to share their login information with anyone.
Children's Privacy and Age Restrictions
The 711cu platform is restricted to individuals aged 21 and above only. We do not knowingly collect personal information from individuals below this age limit. If we find that information has been collected from an underage individual without proper verification, that data will be deleted and the associated account will be terminated immediately.
Parents or guardians who become aware that a child under their care has registered a 711cu account are advised to contact our customer support team immediately.
🚫 Registration and use of the 711cu platform by individuals under 21 years of age is strictly prohibited. This is an absolute condition that cannot be waived under any circumstances.
Amendments to This Privacy Policy
711cu reserves the right to amend this Privacy Policy at any time. Any significant changes will be communicated to members via their registered email or an in-platform notification at least 14 days before the changes take effect.
Members are advised to review this Privacy Policy page periodically. Continued use of the 711cu platform after the amendment effective date is considered acceptance of those changes. The latest version of the Privacy Policy is always available on this page with a clear effective date.
Your Rights as a Member
Control Over Your Personal Data
711cu recognises and respects the rights of every member regarding their personal information. Contact our team to exercise any of the following rights.
Right of Access
You have the right to request a copy of the personal information we hold about you at any time.
Right of Rectification
If the information we hold is inaccurate or out of date, you have the right to request immediate correction.
Right of Erasure
Subject to legal obligations, you may request the deletion of your personal data from 711cu's systems.
Right to Object to Processing
You have the right to object to the processing of your personal data for direct marketing purposes at any time.
Right to Data Portability
You may request your personal data in a structured, machine-readable format for transfer to another platform.
Right to Restrict Processing
In certain circumstances, you can request that we restrict how we process your personal data while a dispute is being resolved.
Contact the Privacy Team
Have a Privacy-Related Question?
If you wish to exercise any of the rights mentioned above, have questions about this Privacy Policy, or want to report a concern related to your personal data, the 711cu team is ready to assist through the following channels:
Please state "Pertanyaan Privasi" or "Privacy Inquiry" in your message subject so the relevant team can handle your request more quickly and accurately.
Join the 711cu Community
Enjoy a Safe and Trusted Gaming Experience
Your data is protected, your transactions are secure. Register a 711cu account today and experience online casino gaming that puts member privacy and security first.